MAF ICIMS™ is the number 1 solution for reporting on Teams and Skype for Business
Why MAF ICIMS™ for your Teams And Skype for Business Reporting?
When Microsoft launched Lync we had almost 20 years’ experience in Call Accounting and Call Reporting and we knew we had to rethink the way we reported as Microsoft changed the way we communicate. While the competition ‘claw hammered’ their solution to work with Lync, with all our knowledge we developed MAF ICIMS™ from the ground up as the leading Monitoring, Analytics and Reporting solution for Microsoft Lync now known as Skype for Business.
Where in the past we basically reported only on calls with solution names like Call Management and Call Accounting we now want to report on all disciplines of Unified Communications like reporting on Teams and Skype for Business Video, IM messages, reporting on Teams and Skype for Business User Adoption, Call Cost and reporting on Teams Skype for Business Response Groups.
MAF ICIMS™ is the number 1 solution for reporting on Teams and Skype for Business.
We have deployed many installations across the globe and gain a tremendous amount of experience on Teams Skype for Business reporting resulting in new features everyday therefor now having the best solution for Reporting on Teams and Skype for Business.
We provide a very powerful report generator allowing you to report any way you like, you can build your own layout and templates and produce reports with the information important for your business. Next to that we have many standard report templates to choose from. Every report can be scheduled and produced in every know file format with or without graphs included.
Our clients exist out of small businesses with a couple of users and extensions up till large Fortune 500 multinationals and operators with hundreds of thousands users and extensions. Your business is never too small or too big for us. We support all our customers with the same dedication. We offer unlimited support helping you to produce every desired report all the time.
And of course having already all knowledge of legacy and IPPBX-es our solution works with every PBX, IPPBX, Unified Communications platform and data and CDR (Call Detail Records) sources from every fixed and mobile operator. Our solutions work with vendor platforms like Cisco, Avaya, Mitel and many many others.
Because this is what we do, we process data into clear to read management reports.