Hello everyone,
Who has not been waiting for this. Now in Beta: real-time visibility of Calls in Queue for users of Microsoft Teams with MAF ICIMS CC, the real-time add-on module to MAF ICIMS. The lack of this metric was often a point of not deploying Teams as a voice solution. Our development team have been working hard on a solution to get this done.
As always we offer 30 day free trial installations. Feel free to contact us, happy to set this up for you.
Thanks,
MAF InfoCom