Hello everyone, Who has not been waiting for this. Now in Beta: real-time visibility of Calls in Queue for users of Microsoft Teams with MAF ICIMS CC, the real-time add-on module to MAF ICIMS. The lack of this metric was…
Hello everyone, Let’s start with some exciting news! Microsoft Teams REAL TIME Call Queue, Auto Attendant & Presence Wallboards and Reporting We now made available Real Time Wallboards, Presence and Reporting for Microsoft Teams in MAF ICIMS CC, the real…
MAF ICIMS™ CC is a cost effective alternative to Contact Center SoftwareReporting for Skype for Business Response Groups & Presence MAF ICIMS™ CC delivers monitoring and reporting on Skype for Business Response Group Services and user Presence status. It has…
Microsoft Teams Live Walboards, Real Time Agent Status for Call Queues and Auto Attendants